What materials is your furniture made of?

Philux designs are constructed with solid wood and veneers, and composite mixed veneers. Wood is a natural material and minimal variations in color and texture are normal and acceptable. Wood furniture is susceptible to discoloration due to exposure to the elements, particularly direct sunlight and heat. Philux is not liable for any exposure to the elements due to improper placement of furniture post-delivery. Although most furniture pieces are made of solid wood, certain pieces require use of wood veneers. Pieces are constructed with different wood species from varying origins and characteristics such as grain and density for structural purposes. Kiln-dried wood with commercially accepted moisture content is used. Solid wood may warp or crack if subjected to sudden fluctuations in temperature and humidity.

What specific kinds of wood do you use?

Sustainably-sourced Mahogany, Ash, and Walnut, as well as Oak and Teak for outdoor furniture. Our sustainably-sourced wood options are considered as such by virtue of certification by a non-profit organization that ensures wood derives from responsibly-managed forests around the world.

Where is your furniture made?

Philux furniture pieces are manufactured locally in Metro Manila, the Philippines. Our workshop is located in Bicutan, Parañaque City. When you shop Philux, you are supporting local designers and craftsmen.

What does it mean when a material option for Wood is marked as “Limited”?

Some options for Wood, such as the Limited wood finishes Aged Black, Ceruse Black, and Ceruse Brown, are special materials that are subject to quotation by our team depending on your chosen design. This means that additional fees will apply on top of the standard price of your Philux piece.

What is the benefit of offering different kinds of finishes specifically for Ash wood?

Ash wood reacts beautifully to Philux customized finishes that, over time, do not turn reddish, unlike when applying the same finishes to Mahogany wood.

Why are Ash and Walnut Philux pieces more expensive than the same design in Mahogany?

Our sustainably-sourced Ash and Walnut wood options are more premium wood species that feature harder wood and more defined natural grains vs. locally-sourced Mahogany wood. Philux Ash and Walnut are imported from responsibly-managed forests in Europe.

Are all Philux pieces uniform for each design?

As wood is an organic material, some variations in wood grain and wood color are to be expected from piece to piece. Note that wood may change color over time, depending on the condition of its location. Every tree is one of a kind as each grows and matures in its own way, with natural variations and peculiarities that give wood its inherent and unique appeal.

Can I personalize my Philux piece?

Philux furniture designs are available in a range of material options such as wood, wood finishes, fabrics, metals, mattings, and handles, allowing you to personalize your piece according to your personal preferences and overall space.

What is your production and delivery lead time?

Off-the-floor pieces will be delivered in 2 weeks, pre-order pieces in 10 weeks, and made-to-order (MTO) pieces in 13 weeks.

Why is the production and delivery lead time for pre-orders so long?

Philux furniture is produced by combining modern technology with hand-guided traditional techniques, so production cannot be rushed. We pride ourselves in working with quality materials and masterful craftsmanship that needs time to create each piece.

Why is the delivery lead time for off-the-floor items so long when they’re already right there?

We have a fixed transfer schedule for every showroom. Off-the-floor pieces are sent back to our workshop for final inspection and secure packing. Our Logistics team then schedules a delivery date to your home depending on the current operational calendar.

Do you offer outdoor furniture?

Yes, we have certain pieces such as the Palma series that have outdoor variants in Teak and Oak wood. Kindly note that all Philux furniture designs except those with veneer or metal accents can be made-to-order in Oak or Teak wood. Only pieces made of 100% solid wood may be made-to-order in Oak or Teak wood. Please note these may require longer lead times.

Should I order outdoor covers?

Yes, it is highly recommended that outdoor covers be used in order to protect the pieces from the elements and to maintain the hue and quality of the wood. Note that when using a cover, it is important to air out the furniture occasionally to allow air circulation and prevent moisture from building up underneath the cover.

What is the difference between Oak and Teak furniture?

Oak furniture is suited to withstand light to moderate outdoor use and should be placed in covered outdoor areas only. Teak furniture may be placed in uncovered outdoor areas. Both options are coated in Linseed Oil for extra protection from the elements.

How do I take care of my Philux furniture?

Wood furniture should be dusted with a soft, dry cloth. Abrasives or household cleaners should not be applied to protect the finish. Blot spills immediately and wipe with a clean, damp cloth. Wood is a natural material and any exposure to natural elements such as sunlight, water, and heat may affect the quality and appearance of the piece. Philux is not liable for damage incurred by improper care or maintenance.

How do I take care of my outdoor furniture?

Avoid exposing outdoor furniture pieces to extreme elements such as harsh sunlight or torrential rain as they are made of solid wood, an organic material that weathers naturally over time. It is recommended to have your pieces recoated in Linseed Oil every 6 months at an additional fee as an extra layer of protection. Philux outdoor furniture covers are also recommended and available for purchase. Note that when using a cover, it is important to air out the furniture occasionally to allow air circulation and prevent moisture from building up underneath the cover.

How are Philux pieces packaged?

Furniture pieces are properly packed using PE foam. Delivery trucks are equipped to adequately protect the product/s during transport. Requests for special packaging (crating, corrugated carton), will incur an additional fee. As part of our sustainability initiatives, we are developing a circular system of carton packaging wherein each high-quality box is reused as many times as possible to minimize waste.

CAN ALL UPHOLSTERED FURNITURE DESIGNS ACCOMMODATE ALL TYPES OF FABRIC?

Our fabric options have been carefully selected by our Research and Development team to suit specific Philux furniture designs. Should you be interested in a fabric that is not included in the list of recommendations, we will endorse your request to our R&D team to study the feasibility of your request. This is to ensure that all pieces meet our standard of quality, and to prevent any potential issues with the desired material.

What does it mean when a material option for Fabric is marked as “Limited”?

Some options for Fabric, such as the Limited fabrics Baroque Ascot Nata, Scorpio Futura Nougat, Gent Ash, etc., are special materials that are subject to quotation by our team depending on your chosen design. This means that additional fees will apply on top of the standard price of your Philux piece.

Can I provide my own fabric for the upholstery of Philux furniture?

For client-provided fabric, fabric swatch is required within 7 days from sales order date in order for the Philux team to ensure that fabric is suitable for selected furniture design. Once client-provided fabric is approved, full yardage of fabric is required within 7 days from approval. Philux is not liable for any issues that may arise from fabric quality.

How do I take care of my furniture with upholstery?

Blot spills immediately and wipe with a clean, damp cloth. For washable fabrics, vacuum and clean with mild soap (Perwoll pink is recommended). For delicate fabrics, dry clean is recommended. Cushions can be vacuumed and spot-cleaned. Pillows and inner stuffing should be vacuumed only. For vegan leather, wipe with a clean, damp cloth. For more information, kindly refer to the care guides for each fabric collection.

How do I take care of my furniture with metal parts?

Refrain from applying metal polish on metal surfaces and only use a clean, damp cloth to wipe them. Metal polish can be applied to genuine brass decorative accents such as certain knobs or portions of select dining tables.

What is the difference between honed and polished finishes?

Honed finishes have no reflection, but a matte finish with a smooth surface. Polished finishes have a reflection.

How do I take care of my stone-topped furniture?

Kindly refer to this file: EUROASIA Maintenance Manual.